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Accommodation terms and conditions
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Scope of application of these terms and conditions
Article 1
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Accommodation contracts and related contracts entered into by this hotel with guests shall be as stipulated in these terms and conditions, and matters not stipulated in these terms and conditions shall be governed by laws and regulations or generally established customs.
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If our museum complies with the terms and conditions to the extent that does not violate laws and customs, that special agreement shall take precedence, regardless of the provisions of the preceding paragraph.
Application for accommodation contract
Article 2
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Those who wish to apply for an accommodation contract with this hotel must provide the following information to the hotel.
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Guest name
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Accommodation date and estimated time of arrival
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Accommodation charges (as a general rule, according to the basic accommodation charges in attached table 1)
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Other matters deemed necessary by our museum
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If a guest requests to continue staying beyond the accommodation date set forth in item 2 of the preceding paragraph during their stay, the hotel will treat the request as having been applied for a new accommodation contract at the time the request is made.
Establishment of accommodation contract, etc.
Article 3
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The accommodation contract shall be concluded when the hotel accepts the application set forth in the preceding article. However, this does not apply if the museum proves that it has not given consent.
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When an accommodation contract is concluded in accordance with the provisions of the preceding paragraph, the application fee determined by the hotel, which is limited to the basic accommodation fee for the period of stay (or 3 days if it exceeds 3 days), must be paid by the date specified by the hotel.
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The application fee will first be applied to the accommodation fee that the guest will ultimately have to pay, and in the event that the provisions of Article 6 and Article 18 apply, the application fee will be applied to the cancellation fee and then to the compensation. If there is any remaining amount, it will be returned at the time of payment of fees pursuant to the provisions of Article 12.
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If the application fee set forth in Paragraph 2 is not paid by the date specified by the Hotel pursuant to the provisions of the same paragraph, the Accommodation Contract shall become invalid. However, this only applies if the hotel notifies the guest of this when specifying the due date for payment of the application deposit.
Special agreement that does not require payment of application fee
Article 4
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Notwithstanding the provisions of Paragraph 2 of the preceding article, the Ryokan may accept a special agreement in which the application fee stipulated in the same Paragraph is not required to be paid after the conclusion of the contract.
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When accepting an application for an accommodation contract, if the hotel does not request the payment of the application fee as set forth in Paragraph 2 of the preceding article, or does not specify the payment date for the application deposit, it will be treated as acceptance of the special agreement set forth in the preceding paragraph. Masu.
Refusal to conclude an accommodation contract
Article 5
The hotel may not accept the conclusion of an accommodation contract in the following cases:
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When the application for accommodation does not comply with these terms and conditions.
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When there are no rooms available due to full occupancy.
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When the person seeking accommodation is deemed to be at risk of engaging in acts that violate legal provisions, public order, or good morals regarding accommodation.
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When the person seeking accommodation is deemed to fall under any of the following A to C:
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Organized crime groups as defined in Article 2, Item 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991)
(hereinafter referred to as ``organized crime groups''), members of organized crime groups as defined in Article 2, Item 6 of the same Article (hereinafter referred to as ``organized crime groups''),
Associate members of organized crime groups, persons associated with organized crime groups, and other anti-social forces -
When an organized crime group or organized crime group member is a corporation or other organization that controls business activities.
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Corporations whose officers are members of organized crime groups
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When the person seeking accommodation is clearly recognized as having a contagious disease.
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When a person is asked to bear an unreasonable burden regarding accommodation.
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When accommodation is not possible due to natural disasters, facility failures, or other unavoidable reasons.
Guest's right to cancel the contract
Article 6
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Guests may cancel their accommodation contract by notifying the hotel.
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In the event that the guest cancels all or part of the accommodation contract due to reasons attributable to the guest (in accordance with the provisions of Article 3, Paragraph 2, the hotel specifies the payment date of the application fee and requests payment). (excluding cases where the guest cancels the accommodation contract before the payment is made), a penalty fee will be charged as listed in Attached Table 2.
However, if our hotel accepts a special agreement under Article 4, Paragraph 1, in accepting the special agreement, our hotel will notify the guest of the obligation to pay a penalty if the guest cancels the accommodation contract. Only occasionally. -
If the guest does not arrive by 8:00 p.m. on the day of the stay (if the expected time of arrival is specified in advance, 2 hours after that time) without contacting the hotel, the hotel will cancel the stay. The contract may be treated as having been canceled by the guest.
Our right to cancel the contract
Article 7
The hotel may cancel the accommodation contract in the following cases.
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When the Guest is deemed to be at risk of committing an act that violates the provisions of laws and regulations, public order, or good morals regarding accommodation, or when it is recognized that the Guest has committed such act.
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When the Guest is deemed to fall under any of the following A to C:
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Organized crime groups, organized crime group members, organized crime group associate members, organized crime groups, and other anti-social forces
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When an organized crime group or organized crime group member is a corporation or other organization that controls business activities.
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Corporations whose officers are members of organized crime groups
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When a guest engages in behavior that causes significant inconvenience to other guests.
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When violent demands are made regarding accommodation or a burden that exceeds a reasonable range is demanded.
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When a guest is clearly recognized as having a contagious disease.
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When a person is asked to bear an unreasonable burden regarding accommodation.
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When accommodation is not possible due to reasons caused by force majeure such as natural disasters.
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When smoking while sleeping in the bedroom, tampering with firefighting equipment, etc., or not complying with other prohibited matters (limited to those necessary for fire prevention) in the rules of use established by the hotel.
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When the hotel cancels the accommodation agreement based on the provisions of the preceding paragraph, the guest will not be charged for accommodation services, etc. that have not yet been provided to the guest.
Registration of accommodation
Article 8
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Guests must register the following information at the front desk of the hotel on the day of their stay.
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Guest's name, age, gender, address and occupation
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For foreigners, nationality, passport number, place of entry, and date of entry
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Departure date and scheduled departure time
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Other matters deemed necessary by our museum
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If the Guest intends to pay the charges set forth in Article 12 using a method that can be substituted for currency, such as a traveler's check, accommodation voucher, or credit card, the Guest must present these in advance at the time of registration as set forth in the preceding paragraph.
Usage time of guest rooms
Article 9
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Guests may use guest rooms at the hotel from 3:00 pm to 10:00 am the next morning. However, if you stay for consecutive nights, you can use it all day except for the day of arrival and the day of departure.
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Notwithstanding the provisions of the preceding paragraph, the hotel may accept the use of guest rooms outside of the hours specified in the same paragraph. In this case, the following additional charges will be charged.
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Until 14:00, 1,100 yen per person per hour
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After 18:00, 100% of room charge
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The room charge amount determined by the hotel in a manner other than the preceding paragraph.
Compliance with usage rules
Article 10
Guests must abide by the usage rules established by the Hotel and posted within the Hotel.
business hours
Article 11
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The business hours of the hotel's main facilities are as follows, and detailed business hours of other facilities will be announced in the pamphlets provided, on notices in various locations, and in the service directory in the guest rooms.
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Front desk/cashier service hours:
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Gate limit 4:00 a.m.
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The hours listed in the preceding paragraph may be changed temporarily if necessary. In that case, we will notify you by an appropriate method.
Payment of fees
Article 12
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The details of the accommodation charges, etc. to be paid by the Guest are as listed in Attached Table 1.
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Payment of the accommodation charges, etc. in the preceding paragraph shall be made in currency or by alternative methods approved by the Hotel, such as traveler's checks, accommodation coupons, credit cards, etc., at the front desk upon the guest's departure or upon request by the Hotel. .
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Even if the guest does not voluntarily stay in the room after the hotel has provided the guest room to the guest and the guest is able to use the room, the accommodation fee will still be charged.
Our responsibility
Article 13
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The hotel will compensate the guest for any damage caused to the guest due to the performance or nonperformance of the accommodation contract and related contracts. However, this does not apply if the damage is not due to reasons attributable to the hotel.
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Although our hotel has received the appropriate mark from the fire department, we have taken out inn liability insurance to deal with the unlikely event of a fire.
Handling when the contracted room cannot be provided
Article 14
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If the hotel is unable to provide the guest with the contracted room, the hotel will, with the consent of the guest, arrange for other accommodations with the same conditions as possible.
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If the hotel is unable to arrange other accommodations despite the provisions of the preceding paragraph, the hotel will pay the guest a compensation fee equivalent to the cancellation fee, and the compensation fee will be applied to the amount of damages. However, if there is no reason attributable to the hotel for the inability to provide a guest room, no compensation fee will be paid.
Handling of deposited items, etc.
Article 15
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In the event that the goods, cash, or valuables left at the front desk by the guest are lost, damaged, or otherwise damaged, the hotel will compensate for the damage, unless the damage is caused by force majeure. However, if the hotel requests the guest to declare the type and value of cash and valuables, and the guest fails to do so, the hotel will compensate for the damage up to 200,000 yen. .
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In the event that damage such as damage is caused to goods, cash, or valuables brought into the hotel by the guest and not deposited at the front desk, due to intentional or negligent behavior on the part of the hotel, the hotel will take responsibility for the damages. We will compensate for the damage. However, the hotel will compensate for damages up to 200,000 yen for items for which the type and value were not disclosed in advance by the guest.
Storage of guests' baggage or personal effects
Article 16
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If the guest's baggage arrives at the hotel prior to their stay, the hotel will take responsibility for storing the baggage and hand it over to the guest when checking in at the front desk, only if the hotel receives approval prior to the guest's arrival.
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If the guest's baggage or personal effects are left behind at the hotel after the guest has checked out, and the owner is identified, the hotel will contact the owner and request instructions. Masu. However, if there is no instruction from the owner or if the owner cannot be identified, the item will be kept for 7 days including the date of discovery and then delivered to the nearest police station.
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In the case of the preceding two paragraphs, our hotel's responsibility for the storage of the guest's baggage or personal effects shall be in accordance with the provisions of Paragraph 1 of the preceding Article in the case of Paragraph 1, and in the provisions of Paragraph 2 of the same Article in the case of the preceding paragraph. In accordance with the provisions of Section 1.
Parking responsibilities
Article 17
When a guest uses the hotel's parking lot, the hotel rents the space and does not assume responsibility for the management of the vehicle, regardless of whether the vehicle key is entrusted to the guest. However, in the event that damage is caused intentionally or negligently by the hotel in managing the parking lot, the hotel will be held responsible for compensation.
Guest responsibilities
Article 18
If the Hotel incurs damage due to the Guest's intention or negligence, the Guest shall compensate the Hotel for the damage.
<Breakdown of accommodation charges, etc. (related to Article 2, Paragraph 1 and Article 12, Paragraph 1)
Total amount to be paid by the guest
□ Accommodation fee breakdown: Basic accommodation fee (room fee + breakfast/dinner fee)
□ Additional charges Breakdown: Additional drinks (food and drinks other than breakfast and dinner) and other usage charges
□ Tax Breakdown: a. consumption tax
remarks
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Basic accommodation charges are based on the price list posted at the front desk and in the guest rooms.
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Infants without bedding and meals are free of charge.
Penalty (related to Article 6, Paragraph 2)
Number of contract applicants
Cancellation date Up to 14 people 15 to 99 people 100 people or more
No-show 100% 100% 100%
On the day 100% 100% 100%
The day before 40% 40% 40%
2 days ago 20% 20%
3 days ago 20% 20%
4 days to 8 days ago 10% 10%
9 days ago 0% 0%
(note)
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% is the ratio of the penalty fee to the basic accommodation fee.
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If the number of contract days is shortened, a penalty fee of one day (first day) will be collected regardless of the number of days shortened.
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If the contract is canceled for part of a group of guests (15 or more people), 10% of the number of guests (if the number of guests is a fraction) 10 days before the stay (if the application is accepted after that day, the day of acceptance) No penalty will be charged for the number of people (rounded up if applicable).
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